SATA-TECH
SATA-TECH data center — rows of server racks

Advanced technology execution

Technology
That Works.

SATA-TECH engineers and operates the infrastructure, business systems, support workflows, automation and reporting behind complex real-world operations.

countries
27countries
locations
285locations
sites
194sites
OperationsInfrastructureIdentityBusiness SystemsAutomationReportingSupportCustomer OpsResearch Computing

International footprint

Operations across borders.

We support distributed teams, stores and systems that do not sit in one place. From a single operations layer, SATA-TECH keeps infrastructure, support and customer operations connected across markets.

27
countries representedWhere SATA-TECH operations reach
285
supported locationsSites, stores and offices served
194
mapped sitesPlotted from verified coordinates

How we work

Built for real
operations.

We do not stop at advice. SATA-TECH builds the systems, runs the support and improves the process — one accountable execution layer across live teams and markets.

01

Build

We engineer the foundations: infrastructure, systems, identity and platforms designed to hold under real operational load.

  • Infrastructure
  • Systems
  • Identity
  • Platforms
02

Operate

We run the day-to-day: users, stores, support and customer operations kept moving across teams and markets.

  • Users
  • Stores
  • Support
  • Customer Operations
03

Improve

We close the loop: automation, reporting, analytics and process visibility that make the whole system better over time.

  • Automation
  • Reporting
  • Analytics
  • Process visibility

What we do

One execution layer,
seven capabilities.

  • The physical and virtual foundation everything else runs on. We design, deploy and maintain servers, virtualization, storage and identity — with monitoring and backup built in from day one so the environment stays available, recoverable and secure under real load.

    Compute nodesVirtualizationStorageIdentityMonitoringBackup
  • The business applications your teams work in every day. We implement and support ERP, HR and attendance, retail POS and productivity suites — then connect them so data flows between finance, HR, stores and operations instead of living in disconnected silos.

    OdooCegidPOSHREntra IDReporting
  • The people-facing layer that keeps staff productive. From a single helpdesk we handle accounts, access, devices, onboarding and offboarding across offices and distributed retail sites — with clear escalation paths and reporting so nothing gets lost between locations.

    HelpdeskAccessDevicesOnboardingEscalation
  • The connective tissue that removes repetitive manual work. We build scripts, scheduled jobs and API integrations that move data between systems automatically — cutting errors and freeing teams from the copy-paste tasks that quietly drain hours every week.

    WorkflowsScriptsIntegrationsAPIsScheduling
  • The end-to-end handling of customer cases beyond just answering them. We link customer care to QA, production, logistics and management so an issue is not only responded to, but investigated, corrected at the source, reported on and formally closed.

    CareQAProductionLogisticsClosure
  • The visibility layer that turns raw operational data into decisions. We build dashboards and reporting that surface the KPIs that matter, assign clear ownership and expose pressure points early — so leadership sees what is really happening instead of guessing.

    DashboardsBIKPIsOwnershipVisibility
  • Specialized high-performance computing for universities and research teams. We stand up and manage Linux clusters, PBS Pro job scheduling, Open OnDemand access and shared storage — giving researchers reliable, self-service compute for heavy scientific and academic workloads.

    LinuxPBS ProOpen OnDemandShared StorageBanner SIS

Infrastructure that holds

The layers behind uptime.

A single architecture from workloads down to observability — engineered, monitored and recovered. This represents how we structure environments, not live telemetry.

01

Workloads

  • Research
  • Enterprise
  • Retail
  • Business Applications
02

Identity & Access

  • Entra ID
  • Google Workspace
  • Groups
  • Permissions
03

Compute

  • Windows Server
  • Linux
  • Virtualization
  • HPC
04

Data

  • Shared Storage
  • Backup
  • Recovery
05

Observability

  • Monitoring
  • Alerts
  • Reporting

Research computing

High-performance computing for research workloads

We design and operate Linux HPC clusters for higher education and research — from job scheduling and shared storage to researcher-facing access and student information integration.

Scheduler
PBS Professional
Access
Open OnDemand
OS
Linux clusters
Storage
Shared parallel FS
Integration
Banner SIS
Domain
Higher education

Job lifecycle

Submit to result

  1. 01Submit
  2. 02Queue
  3. 03Schedule
  4. 04Compute
  5. 05Storage
  6. 06Result

Compute fabric

Business & customer operations

The systems that keep operations moving

Platforms, support and customer care operated as one connected layer — so requests are answered, corrected, reported and closed.

OperationsCore
ERP
POS
HR
Identity
Support
Automation
Reporting
  • ERPOdoo
  • POSCegid
  • HRAttendance
  • IdentityEntra ID
  • SupportHelpdesk
  • AutomationWorkflows
  • ReportingDashboards

Support journey

01

Request

Office IT, back office, retail

02

Triage

Access, devices, identity

03

Resolution

Remote fixes, onboarding

04

Escalation

Specialist ownership

05

Closure

Verified and documented

06

Reporting

Visibility and trends

Customer operations chain

From the customer to reporting — every step owned, connected and closed across teams.

01

Customer

Order or issue raised

02

Store

Front-line capture

03

Customer Care

Claims, refunds, replacements

04

QA

Evidence, defects, production feedback

05

Production

Corrections and follow-up

06

Logistics

Delivery, damage, delays

07

Resolution

Case answered and closed

08

Reporting

Ownership and recurring pressure points

Start a conversation

Let's make your technology work

Tell us what you're running and where it hurts. We'll help you build, operate and improve the systems behind it.